Service News
Copyright By Fiat Group Automobiles S.p.A. - Printed 21/02/2014 – Esc.1329


Alfa MiTo


Versions: all models with radio controls on the steering wheel (Opt. 245 – 709) (*)
55
02.14
5570 1 781 RA PHONE/RADIO CONTROLS ON THE STEERING WHEEL
The controls for radio/phone on the steering wheel do not operate or are difficult to operate - Service Solution


(*) Opt. 245 = controls 3+3 functions - Opt. 709 = controls 4+4 functions

FAULT COMPLAINED OF

Failed operation of the radio controls on the steering wheel; in some cases, the selection can be operated fully pressing the buttons.

TECHNICAL CAUSE

Faulty radio control modules on the steering wheel.

OPERATIONS IN PRODUCTION

Implementation of new radio control modules on the steering wheel.

IPLEMENTATION OF MODIFICATION

 

Version

  

Plant

  

Line

  

Chassis no.

  

Organisation No.
 

All models in question

  

Mirafiori

  

-

  

0X012959

  

224191

OPERATIONS IN NETWORK

Network behaviour standards towards the Customer

  • Once the claimed fault is confirmed, reassure the Customer that the fault will be solved by replacing the radio control modules on the steering wheel.
  • After the operation, show the Customer what has been done and make sure he is satisfied.

Service Solution

Once the claimed fault is confirmed, replace the radio control modules on the steering wheel according to the Operating Cycle below.

OPERATION CYCLE

Once the customer's claimed fault is confirmed, replace the radio control modules on the steering wheel using the kit from the Spare Parts Dpt. with reference to procedure Op. 5570T66 of the Service Manual.

The radio kit control on steering wheel includes both modules, right and left.

AVALABILITY OF PARTS

 

Version

  

Description

  

Part No.

  

Q.ty
 

All models in question

  

Control kit 3+3 functions (gloss titanium bezel)

  

71775502

  

1
 

All Selespeed models in question

  

Control kit 3+3 functions (gloss titanium bezel)

  

71775503

  

1
 

All models in question

  

Control kit 3+3 functions (black bezel)

  

71775504

  

1
 

All Selespeed models in question

  

Control kit 3+3 functions (black bezel)

  

71775505

  

1
 

All Model Year 2013 models in question

  

Control kit 4+4 functions (gloss titanium bezel)

  

71775506

  

1
 

All Model Year 2013 models in question

  

Control kit 4+4 functions (gloss titanium bezel)

  

71775507

  

1
 

All Model Year 2013 models in question

  

Control kit 4+4 functions (black bezel)

  

71775508

  

1
 

All Model Year 2013 models in question

  

Control kit 4+4 functions (black bezel)

  

71775509

  

1
 

All models in question, Model Year 2013 excluded

  

Control kit 4+4 functions (gloss titanium bezel)

  

71775543

  

1
 

All models in question, Model Year 2013 excluded

  

Control kit 4+4 functions (gloss titanium bezel)

  

71775544

  

1
 

All models in question, Model Year 2013 excluded

  

Control kit 4+4 functions (black bezel)

  

71775545

  

1
 

All models in question, Model Year 2013 excluded

  

Control kit 4+4 functions (black bezel)

  

71775546

  

1

CLAIM REPORT DATA

 

Version

  

Operation

  

Part

  

Fault

  

Position

  

Time allowance
 

All models in question

  

5570178

  

1

  

RA

  

-

  

0.35